Delete your Musaed account
Request account deletion without installing or signing in to the Musaed app.
How to request deletion
Open the request form below. Enter your name, email address and the phone number registered with Musaed, including its country code. Use the pre-filled account-deletion message and submit the form. Support will verify account ownership before processing your request. Never send your password or verification code.
You can also open Account in the Musaed app, choose Delete account, and follow the confirmation steps.
Before your account can be deleted
Complete or cancel active orders, withdraw any remaining wallet balance, and settle outstanding amounts. Contact support if you need help resolving a balance or accessing your account.
What happens to your data
Your account is closed. Your data is kept for 5 years as the law requires, then erased. It is disclosed only by special permission.